Community Healthcare Experience and Commitment Prove Important to
Decisions for Small, Rural Hospitals
MOBILE, Ala.--(BUSINESS WIRE)--Oct. 19, 2017--
CPSI (NASDAQ: CPSI), the parent company of the leading provider of
electronic health record (EHR) systems and services for community
hospitals, announced today that Liberty Regional Medical Center and
Veterans Memorial Hospital recently made the decision to return to CPSI
for Evident’s Thrive EHR solution, after having signed with another
company for their respective EHR software and services.
Liberty Regional Medical Center, a 25-bed, Critical Access Hospital
based in Hinesville, Georgia, had been an Evident client since 1999, and
quickly discovered that Evident has the depth and functionality needed
to perform at the level they wanted.
“Once we did a formal SWOT analysis of the Thrive EHR system and
workflows, we realized there were pieces we weren’t using to their full
potential. Without the major disruption of a system change, we were able
to enhance the system to provide more than what we thought we would gain
with a switch,” said Michael Hester, chief executive officer of Liberty
Regional Medical Center. “We just felt comfortable knowing that Evident
has been around for over 35 years and has a large base of small
hospitals like ours.”
Hester also said that his experience with the CPSI leadership has been
second to none. “There’s something different about having an executive
team who is passionate about keeping you as a customer,” said Hester.
“They’ve always been there for us, which we think is unusual for a big
company.”
Veterans Memorial Hospital, based in Waukon, Iowa, began their journey
to Evident when they realized that they needed to address billing
concerns that materialized in a matter of months and continued to
multiply.
“We couldn’t afford to let these billing issues linger, because there
are too many people in our community that depend on us to remain
financially viable and provide quality healthcare,” said Michael Meyers,
chief executive officer of Veterans Memorial Hospital. “Once we made the
shift within billing, we then set down the path of moving to the
complete Thrive EHR.”
After comparing the Thrive EHR against their current solution, the
Veterans Memorial team saw that Thrive’s offering exceeded what they
needed from a clinical and financial perspective. Meyers concluded, “We
also learned very quickly that nothing can replace the value that comes
with experience, which CPSI and their family of companies clearly have
in the community healthcare space. The team understood the sensitivity
to our situation and prioritized accordingly with us. That type of
commitment is invaluable to a small hospital like ours.”
Boyd Douglas, president and chief executive officer of CPSI, said, “We
both benefit when clients return to our family of companies and
solutions. These experiences create a unique opportunity to learn from
each other. We are constantly working to improve our solutions in a way
that makes a difference for all of our clients. When we are able to work
with partners like Liberty Regional and Veterans Memorial, we can ensure
their needs are met, and that rural providers just like them receive the
service and support needed to make a positive impact on the communities
they serve.”
About CPSI
CPSI is a leading provider of healthcare solutions and services for
community hospitals plus other healthcare systems and post-acute care
facilities. Founded in 1979, CPSI is the parent of four companies –
Evident, LLC, TruBridge, LLC, Healthland Inc., and American HealthTech,
Inc. Our combined companies are focused on helping improve the health of
the communities we serve, connecting communities for a better patient
care experience, and improving the financial operations of our
customers. Evident provides comprehensive EHR solutions and services for
community hospitals. TruBridge focuses on providing business,
consulting, and managed IT services along with their RCM product, Rycan,
providing revenue cycle management workflow and automation software to
hospitals, other healthcare systems, and skilled nursing organizations.
Healthland provides integrated technology solutions and services to
small rural and critical access hospitals. American HealthTech is one of
the nation’s largest providers of financial and clinical technology
solutions and services for post-acute care facilities. For more
information, visit www.cpsi.com.
Forward-Looking Statements
This press release contains forward-looking statements within the
meaning of the “safe harbor” provisions of the Private Securities
Litigation Reform Act of 1995. These forward-looking statements can be
identified generally by the use of forward-looking terminology and words
such as “expects,” “anticipates,” “estimates,” “believes,” “predicts,”
“intends,” “plans,” “potential,” “may,” “continue,” “should,” “will” and
words of comparable meaning. We caution investors that any such
forward-looking statements are only predictions and are not guarantees
of future performance. Certain risks, uncertainties and other factors
may cause actual results to differ materially from those projected in
the forward-looking statements. Such factors may include: overall
business and economic conditions affecting the healthcare industry,
including the potential effects of the federal healthcare reform
legislation enacted in 2010, and implementing regulations, on the
businesses of our hospital customers; government regulation of our
products and services and the healthcare and health insurance
industries, including changes in healthcare policy affecting Medicare
and Medicaid reimbursement rates and qualifying technological standards;
changes in customer purchasing priorities, capital expenditures and
demand for information technology systems; saturation of our target
market and hospital consolidations; general economic conditions,
including changes in the financial and credit markets that may affect
the availability and cost of credit to us or our customers; our
substantial indebtedness, and our ability to incur additional
indebtedness in the future; our inability to generate sufficient cash in
order to meet our debt service obligations; restrictions on our current
and future operations because of the terms of our senior secured credit
facilities; market risks related to interest rate changes; our ability
to successfully integrate the businesses of Healthland, American
HealthTech and Rycan with our business and the inherent risks associated
with any potential future acquisitions; competition with companies that
have greater financial, technical and marketing resources than we have;
failure to develop new or enhance current technology and products in
response to market demands; failure of our products to function properly
resulting in claims for losses; breaches of security and viruses in our
systems resulting in customer claims against us and harm to our
reputation; failure to maintain customer satisfaction through new
product releases or enhancements free of undetected errors or problems;
interruptions in our power supply and/or telecommunications
capabilities, including those caused by natural disaster; our ability to
attract and retain qualified customer service and support personnel;
failure to properly manage growth in new markets we may enter;
misappropriation of our intellectual property rights and potential
intellectual property claims and litigation against us; changes in
accounting principles generally accepted in the United States;
fluctuations in quarterly financial performance due to, among other
factors, timing of customer installations; and other risk factors
described from time to time in our public releases and reports filed
with the Securities and Exchange Commission, including, but not limited
to, our most recent Annual Report on Form 10-K. We also caution
investors that the forward-looking information described herein
represents our outlook only as of this date, and we undertake no
obligation to update or revise any forward-looking statements to reflect
events or developments after the date of this press release.
View source version on businesswire.com: http://www.businesswire.com/news/home/20171019006142/en/
Source: CPSI
CPSI
Tracey Schroeder, 251-639-8100
Chief Marketing Officer
Tracey.schroeder@cpsi.com